Your Privacy Is Our Responsibility

Jitice Privacy Policy — How Safe Is Your Data with Us?

When you register with jitice, you share certain information with us. This page explains clearly what we collect, why we use it, and the steps we take to protect your privacy.

Last Updated: 1 January 2026
Language: English
Read time: 7–9 minutes
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Privacy Policy

1. Introduction — Why This Policy Matters

When you jitice-when you register, certain information comes to us — your name, mobile number, and transaction history. This data belongs to you, and we believe you have every right to know how it's being used.

That's why jitice's Privacy Policy is written in plain, clear language — no complex legal jargon, no fine-print conditions. Just straightforward answers: what we collect, why we collect it, and how we keep it.

Our Core Commitments: jitice never sells your personal information or shares it with any marketing company. No third party receives your data without your consent.

This Privacy Policy applies to the jitice.net website, mobile app, and all related services. Continued use of the platform constitutes your acceptance of this policy.

2. What Data Do We Collect?

Jitice collects two types of information — what you provide directly, and what is automatically gathered while you use the platform.

2.1 Information You Provide Directly

Data TypeWhen It Is CollectedWhy It's Needed
Full NameAt RegistrationAccount Verification & Payouts
Mobile NumberRegistration & OTP VerificationLogin & Security
Date of BirthAt RegistrationAge Verification (18+)
National ID NumberDuring KYC VerificationHigh-Standard Verification
Mobile Banking NumberAt the Time of PaymentDeposits & Withdrawals
AddressFor Enhanced KYCIdentity Verification

2.2 Automatically Collected Information

  • Device Info: The device you use to access the platform, including operating system and screen size.
  • IP Address: Used to estimate your location at the district/division level.
  • Usage Patterns: Which pages you visited and for how long, and which bonuses you clicked on.
  • Transaction History: Records of all deposits, withdrawals, and bets.
  • Login Time & Location: To detect unusual login activity for your security.

We never store your full payment card number or mobile banking PIN. Once a payment is completed, only a transaction reference number is retained — not your full financial details.

3. How Do We Use This Information?

Jitice uses your information only when necessary. It is never used for unrelated or unnecessary purposes.

Key Reasons We Use Your Information

  • Account Management: To manage login, password resets, and account security.
  • Payment Processing: To process deposits and withdrawals securely.
  • Age Verification: To strictly enforce our 18+ policy.
  • Promotion Personalization: To show you relevant offers tailored to your preferences.
  • Fraud Prevention: To detect and prevent unusual activity.
  • Customer Support: To resolve your issues faster by understanding your history.
  • Legal Obligations: To retain necessary documentation in compliance with applicable laws.
  • Platform Improvements: To analyze feature usage and improve our services.

Jitice may send you SMS or push notifications about relevant promotions and bonuses. If you'd like to stop receiving these, you can opt out at any time from your account settings.

4. Do We Share Data with Third Parties?

Jitice's core principle is simple — your data belongs to you. We never sell your personal information or share it with advertisers.

Data Is Shared Only in Limited Circumstances

  • Payment Provider (Mobile Pay, Nagad, Rocket): Only the information required to complete a transaction is transmitted.
  • Identity Verification Services: Your information is verified with certified providers as part of the KYC process.
  • Legal Authorities: Data may be disclosed in response to a court order or a lawful request from law enforcement authorities.
  • Security Auditor: Third-party expert teams receive limited access during annual security audits but do not take away individual data.

Important: For any data sharing beyond the purposes listed above, we will obtain your explicit consent first. jitice never shares your data with any ad network or data broker.

5. Cookies & Tracking Technologies

Jitice uses cookies on its website. Cookies are small files stored in your browser that recognize you on your next visit.

Cookie Types & Purposes

Cookie TypePurposeMandatory?
Essential CookiesMaintaining login sessions and ensuring securityYes
Functional CookiesRemembering language preferences and odds formatNo
Analytics CookiesMonitoring which features are used mostNo
Security CookiesFraud DetectionYes

You can disable cookies from your browser settings, though doing so may affect certain platform features. Disabling essential cookies may make it difficult to log in.

6. How Do We Keep Your Information Secure?

Jitice uses internationally recognized technology to protect your data. Beyond software, our entire team receives regular training on data protection practices.

  • 256-bit SSL Encryption: All data between your browser and jitice servers is encrypted.
  • Two-Factor Authentication (2FA): OTP login keeps your account secure — no one else can get in.
  • Unusual Login Detection: You'll be alerted whenever a login is detected from a new device or an unfamiliar location.
  • Regular Security Audits: A third-party expert team conducts annual system audits.
  • Restricted Staff Access: Only authorized personnel can access specific data.
  • Encrypted Database: Stored data is encrypted separately.

You also play a role in keeping your account secure — use a strong password, enable 2FA, and never share your login credentials with anyone.

7. Your Rights Over Your Information

Jitice believes your data belongs to you. That's why you have the following rights:

Right to Access Data
You can request to see what information jitice holds about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You can request deletion of your personal data after your account is closed.
Right to Restrict Processing
You may request that we stop using your information for specific purposes.
Right to Data Portability
You can download a copy of your information.
Right to Withdraw Consent
You can opt out of marketing communications at any time.

To exercise these rights, support@jitice.net— email us and we'll respond within 7 business days.

8. How Long Do We Retain Your Information?

Jitice retains your information only for as long as necessary. All data is kept while your account is active. After account closure, different types of data are retained for different periods:

Data TypeRetention PeriodReason
Transaction History5 YearsFor legal and financial audits
KYC Documents5 YearsLegal Obligations
Betting History3 YearsFor dispute resolution
Communication Log2 YearsSupport Records
Marketing PreferencesUntil consent is withdrawnRelevant Contact
Device Log6 MonthsSecurity Audit

Once the retention period expires, data is permanently deleted or anonymized so that no individual can be identified.

9. Protection of Minors

jitice strictly adheres to an 18+ policy. jitice does not knowingly collect any information from individuals under the age of 18. If an account belonging to a minor is identified, all associated data is deleted immediately.

If you believe a minor is using jitice, please let us know. We will take prompt action.

10. Privacy-Related Contact

For any questions, complaints, or requests regarding our Privacy Policy, please contact us:

Live Chat
Active on the platform 24/7
Response Time
Within 7 Business Days

If this Privacy Policy changes, you will be notified via SMS to your registered mobile number and through an in-platform notification.

FAQs

Answers to questions about rewards and bonuses

Free Spins and Daily Check-In work a little differently from each other. For Free Spins: they are usually credited automatically to your bonus wallet when you make a deposit or use a promo code. Simply go to the designated slots game and select the "Play with Bonus" option to start spinning. For Daily Check-In: you need to log in once a day and click the "Check-In" button on the home page — this is not automatic, so you won't receive it unless you click it yourself. Check in for 7 consecutive days and you'll earn a big reward on the seventh day. Missing a single day resets the count back to zero. You can find a full list of all currently active Free Spin and Check-In offers on the Promotions page.

Prize distribution timelines for tournament or leaderboard winners vary depending on the event type. For weekly tournaments, results are typically verified and prizes awarded within 48 hours of the week ending. Daily leaderboard prizes are credited to your wallet by 10:00 AM the following day. For live in-game tournaments, prizes are distributed within 2–4 hours of the event ending. Larger events (such as the BPL Mega Tournament) may take up to 72 hours for leaderboard verification and prize distribution. You will receive an email or SMS notification once your prize has been credited. If you haven't received it within the expected timeframe, please contact our support team.

Why Is Your Privacy Safe at jitice?

Six Core Pillars of Our Data Protection

End-to-End Encryption

All data between your device and jitice servers is encrypted with 256-bit SSL. No one can intercept it in transit.

Two-Factor Authentication

Making OTP mandatory at login ensures that even if someone knows your password, they cannot access your account.

Zero Data Sales Policy

Jitice never sells your information to third parties. No advertiser will ever have access to your data.

Annual Security Audit

Every year, a third-party cybersecurity expert team conducts a full system audit of jitice.

Full Transparency

Every section of this Privacy Policy is written in plain, easy-to-understand language — no complex legal jargon or conditions buried in fine print.

You're in Control

View, update, or delete your data at any time. Opt out of marketing. Full control is yours.

You've read the Privacy Policy — now dive in with confidence

Your data is completely secure at jitice. Join now and claim your 100% Welcome Bonus.

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